Frequently Asked Questions
Everything you need to know to stay ahead of the game.
How long does shipping take for Velocity gear?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your performance gear sooner.
What is your return policy for athletic footwear?
We offer a 30-day trial period on all footwear. If they don't provide the perfect fit or support, you can return them in their original packaging for a full refund.
Do you offer international shipping?
Yes, Velocity ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
How do I know which size to order?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our charts to ensure optimal aerodynamic performance.
Are your materials sustainably sourced?
Velocity is committed to the environment. Our 'Eco-Sprint' line uses 100% recycled polyester and sustainable dyes without compromising on durability.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.